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Overview : Brief Description

Brief Description
Business Process: 5.6.3.5b SGG-MDM.Manage Device Remote Disconnect (Echelon)
Process Type: Process
Parent Process: 5.6.3 SGG-MDM.Manage Devices
Sibling Processes: 5.6.3.1b SGG-MDM.Manage On-Demand Read (Echelon)
This process gets initiated when a 3rd Party application (E.g. Customer Care and Billing application), makes a request for a device Remote Disconnect or a MDM or SGG Authorized User manually requests for a device Remote Disconnect within SGG system. SGG initiates Remote Disconnect by communicating with respective Echelon Head-End System that in turn communicates with the Smart Meter device, for device disconnection, and sends response back to SGG. Head-End System also collects meter read from Smart Meter device, if required, as part of device Remote Disconnect process.